New Service … we are getting closer to be launching this service…
Help@Hand Service – what will it offer
As a community hub, giving advice and support we are asked several times a week if we know of anyone that could “put a shelf up’ or “fix a fence” – routine household maintenance jobs that don’t require a skilled tradesperson. Often vulnerable, ill, disabled, frail and elderly people face real difficulties in identifying and organising someone to carry our household tasks.
Our new Help@Hand project will solve this problem. We will provide a Project Worker, supported by a volunteer(s) to carry our jobs around the house that the householder can’t do themselves. Where the job calls for a skilled tradesperson, we will assist in their selection and checking. The Project Worker will also be able to explain quotes to householders, prepare for the work and inspect after completion. We believe that a supported householder will be a safe and happy one!
To be eligible for the service residents will need to be two of the following:
- Over 60
- Experiencing long term ill health or disability
- Recuperating from surgery / short term ill health
- Providing daily care to someone who lives with them
- Have a referral letter form a support worker.
We will recruit a Project Worker with a practical knowledge of domestic repairs and maintenance, a friendly outgoing manner, a willingness to work with and train volunteers, a commitment to safe working and excellent customer service skills. They will be DBS checked, inducted and managed by our Centre Manager.
The Help@Hand Project Worker and volunteers will carry out a myriad of small household tasks such as replacing light bulbs, repairing doors and hinges, painting and decorating, fitting door safety chains, small joinery and plumbing repairs, gardening, window cleaning and general garden maintenance.