Medical Car Scheme

What is a Medical Car Scheme?

Our Medical Car Service (MCS) is for patients registered with Castle Donington Surgery. The Service operates on our volunteer drivers using their own cars to transport you to your medical appointments, including GP Surgeries, hospitals, clinics, and even dentists and opticians.

How does it work?

If you have an appointment at your GP Surgery, a hospital, a Health Centre, an Outpatient Clinic, a Dentist, an Optician, or any other type of medical facility, you can book a Medical Car via phone or email. We’ll arrange a Volunteer Driver (and notify you of their identity in advance), who will use their own car to pick you up, wait while your appointment is completed, then take you home.

How much does it cost?

It’s free. We cover the cost of the drivers’ fuel out of the funding we’re given for the Service. However, our funding covers around 14,000 patient miles, and last year we covered 22,000 patient miles with the service. The extra miles were covered by generous donations from our customers. If you can make a donation, you’ll help make sure that we don’t turn away any patients who need our help.

If you want to donate, how much you give is up to you. Our average donation is between £10 and £20 per booking. You can donate by cash or cheque direct to your driver or in the office.

We really appreciate every donation. Without the support of our customers, other people could miss out on essential medical care and appointments.

Can you accommodate wheelchairs?

We can accommodate most folding wheelchairs. Due to the service being provided with our Volunteer Drivers’ own cars, wheelchairs must be able to fold up for storage when in transit. Our Volunteers can assist with the movement and stowing of your wheelchair at both ends of the journey. Due to the fact that only some of our Volunteer Drivers’ cars can accommodate this, you must notify us that you require transport of your wheelchair when booking your journey

Check here to find out if you’re eligible

To use the MCS, you must be:

  • Registered with Castle Donington GP Surgery
  • Registered as a customer with CDVC (you can register easily over the phone, or by dropping into the Volunteer Centre)
  • Unable to use existing public transport services due to disability or restricted mobility, whether temporary or permanent
  • Willing to share your transport with another patient going to the same location at a similar time, including potentially arriving early for your appointment or waiting afterwards (this is due to our limited number of Volunteer Drivers for MCS, and we only do this when appointments are within a similar time-frame. Even if this happens, which is rare, you usually won’t have to wait more than half an hour before/after your appointment